Terms and Conditions of Sale (TCS) – CollectionEU

1. General Information

The “Website”:
www.collectioneu.com

The “Operator”:
Optimiq – Oliver Lauterwein EI
Registered with the Roanne Trade and Companies Register: 989593827
Registered office: 42370 Saint-Haon-le-Châtel, France

The “Manager”:
Oliver Lauterwein

The “Client”:
Any professional placing an order on the “Website” or via an off-site form with the “Operator”.

The “Services”:
Services offered by the Operator, available for purchase on the Website or through other channels (forms, quotes, or direct agreement).

The “TCS”:
Terms and Conditions of Sale defined in this document.

2. Purpose

The Operator, through the Website, does not directly resell products of the brands listed. The Website is not a dropshipping platform. It is a selective marketplace highlighting European brands, redirecting visitors to their official websites, or, in some cases, handling transactions with these brands.

When the purchase is completed on a brand’s official website, purchase, delivery, and refund are the sole responsibility of that seller. The Operator, under its “CollectionEU” brand, cannot be held liable for the non-compliance with the terms of sale of third-party websites.

In addition, the Operator offers services to professionals (hereinafter referred to as “Clients”).

These TCS exclusively govern the relationship between the Operator and the Client, whether the order is placed directly on the Website or via an off-site form.

Placing an order implies full acceptance of these TCS, without restriction or reservation. The Operator may amend the TCS at any time without prior notice, with the applicable version being the one in force on the date of the Client’s order.

3. Warning

The Client is aware of the risks associated with using the Internet (network security, equipment reliability, protection of personal and banking data). The Operator cannot be held liable for the consequences of negligence by the Client in these areas.

4. Client’s Obligations

The Client declares to be of legal age and legally authorized to contract or to represent the brand for which they act.

The Client must provide accurate and complete information when placing an order.

The Client guarantees that they hold the rights to all content provided (texts, images, videos, logos) and expressly authorizes the Operator to use them. In case of disputes related to intellectual property, the Client shall bear full responsibility and indemnify the Operator against any third-party claims.

The Operator reserves the right to modify, adapt, or remove any Client-provided content deemed unlawful, inappropriate, or harmful to its brand image.

5. Client’s Rights

·       The Client has the right to respond to comments posted on their brand’s listing.

·       A brand listing created at the Client’s request remains the property of the Operator and cannot be deleted, though it may be de-indexed upon request.

·       A brand listed independently by the Operator may also request de-indexing.

6. Prices and Offers

All prices are indicated in euros (€).
They include all applicable charges, except delivery costs where applicable.

In accordance with French tax regulations for micro-entrepreneurs, no VAT is applied to the prices shown (Article 293 B of the French Tax Code).

Services may include: brand listings, annual subscriptions, product listings, sponsored content, affiliation, and visibility options.

Some services are offered as annual subscriptions with automatic renewal.
Such subscriptions will automatically continue for 12 months unless cancelled at least 30 days before the expiry date.

Any discount will apply for the first subscription period only.

Cancellation must be made by email at: contact@collectioneu.com.

7. Orders

Orders may be placed:

·       directly on the Website,

·       via an off-site form or any other means provided by the Operator.

Orders are confirmed only after payment validation. The Operator reserves the right to refuse or cancel an order in case of dispute, non-payment, or any behavior contrary to its interests.

8. Payment

Full payment is required at the time of order. No installment payment is allowed.

Payments must be made using a valid and authorized method. Transactions are processed securely via the Operator’s chosen platform (e.g., Stripe).

Late payment will result in penalties calculated at three times the legal interest rate, plus a fixed compensation of €40 for collection costs.

9. Refund

No refund will be made except under the right of withdrawal (see article 10).

10. Right of Withdrawal

In accordance with EU Directive 2011/83/EU and Article L.221-18 of the French Consumer Code, the Client has 14 calendar days from the day after the contract is concluded to withdraw.

Withdrawal requests must be made by email to contact@collectioneu.com and accompanied by the standard form available at www.service-public.fr.

11. Warranties and Liabilities

The Operator is bound only by an obligation of means.
It cannot be held liable for service interruptions, viruses, data loss, or force majeure events.
The Operator makes no guarantee as to the permanent availability of the Website or the accuracy of brand information.

The Operator shall not be held liable for indirect damages such as loss of revenue, loss of opportunity, damage to reputation, or loss of data.

12. Intellectual Property and Use of Content

All elements of the Website are the exclusive property of the Operator or its partners.

The Client expressly authorizes the Operator to use the content provided (texts, photos, videos, logos):

·       on the Website,

·       in newsletters and email campaigns,

·       on social media platforms,

·       on partner platforms,

·       in any marketing or commercial communication related to CollectionEU.

This authorization is worldwide and valid for the entire duration of the collaboration.
The Operator may adapt visuals (cropping, formatting, integration).
The Client remains the owner of their content but indemnifies the Operator against any third-party claims.

13. Force Majeure

The Operator’s obligations may be suspended in cases of force majeure as defined under French law (e.g., natural disasters, pandemics, strikes, major internet outages, cyberattacks).

14. Termination and Suspension

The Operator reserves the right to suspend or terminate services or brand listings without prior notice in case of:

·       non-payment,

·       violation of these TCS,

·       dissemination of unlawful content or content harmful to CollectionEU’s image.

15. Data Protection and Confidentiality

Personal data collected is used exclusively for contract execution and client relationship management. It will not be shared with third parties without consent.

In accordance with the GDPR, the Client has the right to access, rectify, and delete their data by contacting contact@collectioneu.com.

16. Governing Law and Jurisdiction

These TCS are governed by French law.
In case of discrepancies between the French and other language versions, the French version shall prevail.
Any dispute falls under the exclusive jurisdiction of the court of Roanne, France.

17. Contact

·       Contact form available on the Website

·       Email: contact@collectioneu.com