Shipping Policy

Last updated: July 8, 2026

CollectionEU does not directly sell or ship the physical products of the brands listed on the Website.

CollectionEU operates as a curated brand discovery and editorial platform. The Website highlights European brands and redirects visitors to the official websites of those brands.

No Physical Product Shipping by CollectionEU

Unless expressly stated otherwise, CollectionEU does not act as seller, reseller, distributor, dropshipping provider, shipping agent, logistics provider, or fulfilment partner for the products presented on the Website.

When a visitor purchases a product on the official website of a listed brand, the purchase, payment, shipping, delivery, customs formalities, returns, exchanges, after-sales service, and refunds are handled exclusively by that brand or seller.

Shipping Conditions of Listed Brands

Shipping costs, delivery times, available destinations, carriers, tracking, customs duties, import taxes, delivery restrictions, and return procedures are determined by each brand or seller according to their own terms and policies.

Before purchasing a product from a brand’s official website, visitors should review that brand’s shipping policy, return policy, terms of sale, and privacy policy.

No Liability for Third-Party Shipping

CollectionEU cannot be held responsible for shipping delays, failed deliveries, lost parcels, damaged products, customs duties, import fees, incorrect shipping information, carrier issues, return refusals, or any other delivery-related issue concerning products purchased from third-party websites.

Any question, claim, or dispute relating to the shipment of a product must be addressed directly to the brand or seller from whom the product was purchased.

CollectionEU Services

The services sold by CollectionEU are professional services, such as brand listings, annual subscriptions, editorial content, sponsored content, visibility options, and related digital or communication services.

These services do not involve the shipment of physical goods by CollectionEU.

Contact

For questions relating to CollectionEU services, you may contact us at: contact@collectioneu.com.